Comunicación en el quirófano. Revisión bibliográfica del estado actual, efectos y factores relacionados

Communication in the operating room. Bibliographic review of the current state, effects and related factors

  • Laura María Árbol Guerrero Hospital Son Espases (Palma de Mallorca, España)
  • Dolores Torres Enamorado Centro Universitario de Enfermería “San Juan de Dios”, Universidad de Sevilla (Sevilla, España)
Palabras clave: Comunicación, Quirófanos, Equipo quirúrgico, Equipo interdisciplinar, Relaciones interprofesionales, Trabajo en equipo
Key-words: Communication, Operating room, Surgery team, Interdisciplinary team, Interdisciplinary communication, Interdisciplinary relationships, Team work

Resumen

Abstract

Bibliografía

1. De la Cruz Lablanca I. Comunicación efectiva y trabajo en equipo. Administración y Gestión, Serie Carácter Profesional. Co-lección Aula Menor. Ministerio de Educación, Cultura y Deporte; 2014. p. 20-28.
2. Stanton W, Etzel M, Walker B. Fundamentos de Marketing. Decimocuarta Edición, de Stanton William, Etzel Michael y Wal-ker Bruce, McGraw-Hill Interamericana; 2007. p. 511.
3. Alcover, C. M. Pessoas, Tarefas, Processos e Resultados: Fundamentos das Equipas de Trabalho e do Trabalho em Equipa. En S. P. Gonçalves (coord.) Psicossociologia do Trabalho e das Organizações. Princípios e Práticas. Lisboa: Pactor. p. 261-297.
4. Bloque quirúrgico: estándares y recomendaciones. Grupo de expertos. Ministerio de Sanidad y Política Social,Gobierno de España. Madrid 2009. Disponible en: http://www.msc.es/organizacion/sns/planCalidadSNS/docs/BQ.pdf
5. OMS. La Cirugía Segura Salva Vidas [Internet]. WHO. World Health Organization [citado 8 de mayo de 2020]. Disponible en: http://www.who.int/patientsafety/safesurgery/es/
6. Etchells E, O’Neill C, Bernstein M. Patient safety in surgery: error detection and prevention. World J Surg 2003,27: 936-942.
7. Anaya Prado R, Medina Portillo JB, Pérez Navarro JV. Comunicación en el equipo quirúrgico y seguridad. Cir Gen. 2011;33(S1):96-8.
8. Joint Commission on Accreditation of Healthcare Organizations Sentinel events: evaluating cause and planning improvement. Oakbrook terrace, IL. Joint Commission on Accreditation of Healthcare Organizations; 1998.
9. National Institutes of Health (NIH) [Internet]. National Institutes of Health (NIH). [citado 8 de mayo de 2020]. Disponible en: https://www.nih.gov/
10. Makary MA, Sexton JB, Freischlag JA, et al. Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder. J Am Coll Surg 2006; 202: 746-52.)
11. Mendoza Urrizola J.H. Absentismo asociado al sídrome de burnout. Coste económico del estrés laboral asistencial en un hospital. Mapfre Medicina; 2004. 15 (3): 193-198
12. Díaz Portillo J. Guía práctica de lectura crítica de artículos científicos originales en Ciencias de la Salud. Inst Nac Gestión Sanit [Internet]. 2012 [acceso 7 de mayo de 2020] 1;1-288. Disponible en: http://apps.elsevier.es/ficheros/miscelanea/SEMERGEN_guia_prac_lectura.pdf
13. Stucky CH, De Jong MJ, Kabo FW, Kasper CE. A Network Analysis of Perioperative Communication Patterns. AORN Jour-nal. 2020;111(6):627-41.
14. Chang T-F, Chen C-K, Chen M-J. A Study of Interpersonal Conflict Among Operating Room Nurses. J Nurs Res. 2017;25(6):400-10.
15. Kenawy D, Schwartz D. An evaluation of perioperative communication in the operating room. Journal of Perioperative Prac-tice. 2018;28(10):267-72.
16. Grade MM, Tamboli MK, Bereknyei Merrell S, Mueller C, Girod S. Attending Surgeons Differ From Other Team Members in Their Perceptions of Operating Room Communication. J Surg Res. 2019; 235:105-12.
17. Brand D. Calming music can relax patients and staff in the operating theatre...Music played during operations can impair team communication. Nursing Standard. 2015;29(51):30-30.
18. Tørring B, Gittell JH, Laursen M, Rasmussen BS, Sørensen EE. Communication and relationship dynamics in surgical teams in the operating room: an ethnographic study. BMC Health Serv Res. 2019;19(1):528.
19. Osborne-Smith L, Kyle Hodgen R. Communication in the Operating Room Setting. Annu Rev Nurs Res. 2017;35(1):55-69.
20. Villanueva Boloix R, González González RDM. Communication within surgical nursering staff: Coexisting between two worlds [La comunicación entre enfermeras quirúrgicas: Conviviendo entre dos mundos]. Index de Enfermeria . 2015;24(4).
21. Plaxton H. Communication, noise, and distractions in the operating room: the impact on patients and strategies to improve outcomes. ORNAC Journal. 2017;35(2):13-22.
22. Abraham SP, Jeyakumar AK, Babu V. Communication: An Essence to Operating Room Nursing. International Journal of Nursing Education. 2016;8(2):59-61.
23. Garosi E, Kalantari R, Zanjirani Farahani A, Zuaktafi M, Hosseinzadeh Roknabadi E, Bakhshi E. Concerns About Verbal Communication in the Operating Room: A Field Study. Human Factors. 2020;62(6):940-53.
24. Keller S, Tschan F, Semmer NK, Timm-Holzer E, Zimmermann J, Candinas D, et al. «Disruptive behavior» in the operating room: A prospective observational study of triggers and effects of tense communication episodes in surgical teams. 2 2019;14(12):e0226437.
25. Villafranca A, Hamlin C, Enns S, Jacobsohn E. Disruptive behaviour in the perioperative setting: a contemporary review. Can J Anaesth. 2017;64(2):128-40.
26. Önler E, Yildiz T, Bahar S. Evaluation of the communication skills of operating room staff. Journal of Interprofessional Edu-cation and Practice. 2018; 10:44-6.
27. Rosiek A, Rosiek-Kryszewska A, Leksowski Ł, Leksowski K. Evolution of new technology and teamwork in an operating room in aspect of patients’ safety in public health-experience from Poland. International Journal of Clinical and Experimental Medicine. 2016;9(2):692-8.
28. Caballero LA, Badosa MP. Factores que influyen en la comunicación entre los miembros del equipo quirúrgico. Metas de Enfermería. 2015;18(8):6-11.
29. Frasier LL, Pavuluri Quamme SR, Ma Y, Wiegmann D, Leverson G, DuGoff EH, et al. Familiarity and Communication in the Operating Room. J Surg Res. 2019; 235:395-403.
30. Braun HJ, O’Sullivan PS, Dusch MN, Antrum S, Ascher NL. Improving interprofessional collaboration: Evaluation of implicit attitudes in the surgeon-nurse relationship. International Journal of Surgery. 2015; 13:175-9.
31. Cumin D, Skilton C, Weller J. Information transfer in multidisciplinary operating room teams: a simulation-based observa-tional study. BMJ Qual Saf. 2017;26(3):209-16.
32. Birnbach DJ, Rosen LF, Fitzpatrick M, Paige JT, Arheart KL. Introductions During Time-outs: Do Surgical Team Members Know One Another’s Names? Jt Comm J Qual Patient Saf. 2017;43(6):284-8.
33. Sergeeva A, Aij K, van den Hooff B, Huysman M. Mobile devices in the operating room: Intended and unintended conse-quences for nurses’ work. Health Informatics J. 2016;22(4):1101-10.
34. Weldon S-M, Korkiakangas T, Bezemer J, Kneebone R. Music and communication in the operating theatre. J Adv Nurs. 2015;71(12):2763-74.
35. Keller S, Tschan F, Beldi G, Kurmann A, Candinas D, Semmer NK. Noise peaks influence communication in the operating room. An observational study. Ergonomics. 2016;59(12):1541-52.
36. Gjeraa K, Spanager L, Konge L, Petersen R, Østergaard D, Petersen RH, et al. Non-technical skills in minimally invasive sur-gery teams: a systematic review. Surgical Endoscopy. 2016;30(12):5185-99.
37. Redaelli I. Nontechnical skills of the operating theatre circulating nurse: An ethnographic study. J Adv Nurs. 2018;74(12):2851-9.
38. Siu J, Maran N, Paterson-Brown S. Observation of behavioural markers of non-technical skills in the operating room and their relationship to intra-operative incidents. Surgeon. 2016;14(3):119-28.
39. Wyche 3rd MQ, Lemay AC, Tiemann DD, Billeaud CB, Ma JG, Elhassan AO, et al. Perceptions of communication in the operating room: a pilot survey study. Journal of Medical Practice Management. 2015;30(6 Spec No):36-40.
40. Schiff L, Tsafrir Z, Aoun J, Taylor A, Theoharis E, Eisenstein D. Quality of communication in robotic surgery and surgical outcomes. Journal of the Society of Laparoendoscopic Surgeons. 2016;20(3).
41. Gill A, Randell R. Robotic surgery and its impact on teamwork in the operating theatre. J Perioper Pract. 2016;26(3):42-5.
42. Cheriyan S, Mowery H, Ruckle D, Keheila M, Myklak K, Alysouf M, et al. The Impact of Operating Room Noise Upon Communication during Percutaneous Nephrostolithotomy. Journal of Endourology. 2016;30(10):1062-6.
43. Sharma K, Morgan AL, Stroud J, Mackinnon SE. The Whiteboard Technique: Personalized Communication to Improve Op-erating Room Teamwork. Ann Surg. 2018;268(2):225-7.
44. Jones LK, Jennings BM, Higgins MK, de Waal FBM. Uncovering the Drape: Observing its Impact on Communication With Anesthesia Providers. Environment and Behavior. 2020
45. Bezemer J, Korkiakangas T, Weldon S-M, Kress G, Kneebone R. Unsettled teamwork: Communication and learning in the operating theatres of an urban hospital. Journal of Advanced Nursing. 2016;72(2):361-72.
46. Raheem S, Ahmed YE, Hussein AA, Johnson A, Cavuoto L, May P, et al. Variability and interpretation of communication taxonomy during robot-assisted surgery: do we all speak the same language? BJU International. 2018;122(1):99-105.

Novedades
Estadísticas
Cómo citar
1.
Árbol Guerrero, Laura María; Torres Enamorado, Dolores. Comunicación en el quirófano. Revisión bibliográfica del estado actual, efectos y factores relacionados. Tesela, Liderazgo y Gestión. 2022; 30: e13456. Disponible en: https://ciberindex.com/c/ts/e13456 [acceso: 23/04/2024]
Sección
Revisiones
Comentarios

DEJA TU COMENTARIO     VER 0 COMENTARIOS

Normas y uso de comentarios


Hay un total de 0 comentarios


INTRODUCIR NUEVO COMENTARIO

Para enviar un comentario, rellene los campos situados debajo. Recuerde que es obligatorio indicar un nombre y un email para enviar su comentario (el email no sera visible en el comentario).

Nombre:
e-mail:
Comentario: