Liderazgo de los cargos intermedios en tiempos del COVID

Lorena Prados Fernández; Tamara Gimeno Navarro; Azucena Santillán-García

Lorena Prados Fernández Hospital Marqués de Valdecilla (Santander, España)
Tamara Gimeno Navarro Clinica Diagonal (Barcelona, España)
Azucena Santillán-García Hospital Universitario de Burgos (España)

Palabras clave: Liderazgo, Enfermera, Seguridad, COVID, Miedo

Key-words: Leadership, Nurses, Safety, COVID, Fear

Resumen

Introducción. Durante la pandemia por COVID-19 el ambiente de miedo y cambios continuos ha ocasionado que la angustia psicológica y el estrés haya influido en la seguridad del entorno laboral y la calidad asistencial. Se sabe que el liderazgo enfermera puede modular los resultados de estos escenarios difíciles, por eso planteo el objetivo de identificar los resultados del liderazgo de los mandos intermedios en los servicios de urgencias durante la pandemia. Metodología. Revisión sistemática realizada entre enero y febrero del 2021, a través de las principales bases de datos. Resultados. El liderazgo inclusivo sirve como mecanismo para frenar la angustia psicológica. El liderazgo transformacional ayuda a evitar eventos adversos y garantizar una atención de calidad, segura y mejores resultados. Conclusiones Los resultados muestran la importancia de formar a los líderes de enfermería desde las direcciones de las instituciones sanitarias, percibiendo esta formación como una inversión en calidad y seguridad asistencial.

Abstract

Introduction. During the COVID-19 pandemic, the environment of fear and continuous changes has caused psychological anguish and stress to have influenced the safety of the work environment and the quality of care. It is known that nursing leadership can modulate the results of these difficult scenarios, which is why I propose the objective of identifying the results of the leadership of middle managers in emergency services during the COVID-19 pandemic. Methodology. It is a systematic review carried out between January and February 2021, though databases. Results. Inclusive leadership serves as a mechanism to curb the positional distress of workers. Like transformational leadership, it helps staff avoid adverse events in hospitals and ensure quality care and better patient outcomes. Conclusions. The results show the importance of training nursing leaders from the directions of health institutions, perceiving this training as an investment in quality and health care safety, since it is clear that leadership creates safe work environments.

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David Jiménez Santiago el 02/05/2022 a las 17:50:26:
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Liderazgo de los cargos intermedios en tiempos del COVID

Leadership of middle managers in times of covid

Resumen

Abstract

Bibliografía