Avaliação de aspectos assistenciais, organizacionais e laborais na perspectiva dos profissionais de Enfermagem

Herica Silva Dutra; Neusa Maria Costa Alexandre; Edinêis de Brito Guirardello

Herica Silva Dutra Universidade Federal de Juiz de Fora (Juiz de Fora, Minas Gerais, Brasil)
Neusa Maria Costa Alexandre Universidade Estadual de Campinas (Campinas, São Paulo, Brasil)
Edinêis de Brito Guirardello Universidade Estadual de Campinas (Campinas, São Paulo, Brasil)

Palabras clave: Enfermería, Grupo de enfermería, Satisfacción en el trabajo, Ambiente de instituciones de salud

Key-words: Nursing, Nursing team, Job satisfaction, Health facility environment

Palavras chave: Enfermagem, Equipe de enfermagem, Satisfação no emprego, Ambiente de instituições de saúde

Resumen

Introducción: el equipo de enfermería desempeña un papel importante en el contexto sanitario, en el que es necesario alinear el control de los costes elevados con la seguridad y la calidad de los cuidados, lo que puede contribuir a las decisiones de gestión y al diseño de políticas públicas capaces de influir en los resultados de los profesionales, los pacientes y los servicios sanitarios. Objetivo: evaluar las condiciones de trabajo, la calidad de los cuidados de enfermería, la satisfacción laboral y la intención de permanecer en el puesto de trabajo actual y en la profesión desde la perspectiva de los profesionales de enfermería. Métodos: se trata de un estudio transversal, descriptivo y correlacional realizado en tres hospitales generales de Brasil. Los datos se recogieron con el apoyo de un formulario que contenía la caracterización personal y profesional y la evaluación de los aspectos asistenciales, organizativos y laborales. Resultados: participaron 452 profesionales de enfermería. Los profesionales de enfermería están satisfechos con su trabajo, informaron su intención de permanecer en su empleo actual y en la profesión durante los próximos 12 meses y declararon tener buenas condiciones de trabajo. Conclusión: la institución que contaba con acreditación hospitalaria mostró mejores resultados, lo que sugiere que las certificaciones de calidad pueden favorecer la percepción de los profesionales de enfermería en cuanto a la evaluación de los aspectos asistenciales, organizativos y laborales

Abstract

Introduction: the nursing team plays an important role in the healthcare context, in which it is necessary to align high-cost control with safety and quality of care, which can contribute to management decisions and to the design of public policies capable of influencing outcomes for professionals, patients, and healthcare services. Objective: To evaluate working conditions, quality of nursing care, job satisfaction, and intention to remain in the current job and in the profession from the perspective of nursing professionals. Methods: this was a cross-sectional, descriptive, and correlational study carried out in three general hospitals in Brazil. Data were collected with the support of a form containing personal and professional characterization and evaluation of care, organizational and work aspects. Results: A total of 452 nursing professionals participated. The nursing professionals are satisfied with their work, reported their intention to remain in their current job and in the profession for the next 12 months and reported good working conditions. Conclusion: the institution that had hospital accreditation showed better results, suggesting that quality certifications may favor the perception of nursing professionals regarding the evaluation of care, organizational and work aspects

Resumo

Introdução: a equipe de enfermagem desempenha um papel importante no contexto da saúde, no qual é necessário alinhar o controle dos elevados custos com a segurança e a qualidade assistencial, o que pode contribuir para as decisões de gestão e para a concepção de políticas públicas capazes de influenciar os resultados para os profissionais, pacientes e serviços de saúde. Objetivo: avaliar as condições de trabalho, qualidade dos cuidados de enfermagem, satisfação profissional e intenção de permanecer no trabalho atual e na profissão na perspectiva dos profissionais de enfermagem. Métodos: Foi um estudo transversal, descritivo e correlacional realizado em três hospitais gerais no Brasil. Os dados foram coletados com apoio de formulário contendo caracterização pessoal e profissional e da avaliação dos cuidados, aspectos organizacionais e de trabalho. Resultados: participaram um total de 452 profissionais de enfermagem. Os profissionais de enfermagem estão satisfeitos com o seu trabalho, reportaram a sua intenção de permanecer no trabalho atual e na profissão durante os próximos 12 meses e reportaram boas condições de trabalho. Conclusão: a instituição que teve acreditação hospitalar apresentou melhores resultados, sugerindo que as certificações de qualidade podem favorecer a percepção dos profissionais de enfermagem a respeito da avaliação dos cuidados, aspectos organizacionais e de trabalho

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Avaliação de aspectos assistenciais, organizacionais e laborais na perspectiva dos profissionais de Enfermagem

Evaluation of Care, Organizational and Laboral Aspects from the Perspective of Nursing Professionals

Evaluación de los aspectos asistenciales, organizativos y laborales desde la perspectiva de los profesionales de enfermería

Resumen

Abstract

Resumo

Bibliografía